Returns & Exchanges
At EasyPC, we want to ensure your setup is perfect, which is why we offer a 30-day return policy on all hardware and components. If your purchase doesn't meet your technical requirements, we are here to help with a straightforward exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your EasyPC account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the item in its original manufacturer packaging, including all cables, manuals, and protective foam to ensure it is not damaged during transit.
- 3.Ship to Our Tech Center
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure delivery back to our warehouse.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement component within 3-5 business days.
